How long will it take for my order to be delivered?
Please see Delivery & Returns page
How does click & collect work?
Please see Delivery & Returns page
Will I get a confirmation when my order has been placed?
Yes, you will receive an automated confirmation email once you have placed an order with us.
Will I get a confirmation when my order has been dispatched?
It is currently not possible to send a confirmation of when your order has been dispatched, but we aim to dispatch on the next working day after we receive your order.
What happens if I am out when my order is delivered?
Unless you have provided special delivery instructions, your product(s) will be retained by our courier if you are not available when your order is delivered.
The driver will make a second attempt to deliver but if you are not available, they will leave a note with instructions to collect from your nearest collection point.
Would I be able to have the order delivered to a different address?
Yes, the checkout page has an option to complete both a billing address and delivery address.
How much shelf life is there on the beer?
We aim to provide all beer with at least four weeks left until the best before date, excluding Mini Casks, which due to their fresh nature will arrive with at least a one week shelf life.
What happens if an item is damaged or broken? (e.g. glassware or bottles)
In the unlikely event that you experience any breakages, please contact us and we will happily arrange for either a replacement or refund. We will require proof of any damages in the form of photographic evidence from you or by confirmation from our couriers. Please get in touch straight away via email email@example.com
Do you accept PayPal? No
Do you ship abroad? We currently only ship within the UK.Can I collect my order?
Of course, simply select 'Click & Collect' when you reach the checkout page.
Can I recycle my minikegs/minicasks?
Please check with your local recycling centre.
Can I recycle my beer bottles?
Yes, all bottles can be recycled in your glass / mixed recycling as normal.
I can’t find what I’m looking for in the online shop?
If you can’t find what you’re looking for or have any queries, just give us a call on 0116 201 4102 and we will be more than happy to have a chat with you.
Brewery Tour for friends of Everards
We'd like to invite you, our friends, family and colleagues to be the first to join us on a tour of our brand new state of the art brewery!
Discover how we brew our amazing beers - from our limited edition beers to Tiger our most popular beer, first brewed back in 1972. Meet some of the team along the way and see and hear all we have done to build a sustainable brewery and brewing process in this stunning 70-acre meadow setting.
Your guided tour will last approximately an hour and a half and will take a look behind the scenes from conception to fruition, you will learn about our rich brewing heritage, the ingredients we select and the Everards family. Once you have seen the whole brewing process, we will enjoy some sampling at the end of the tour!
- Guided brewery tour (1 hr)
- Beer tasting in The Beer Hall (1/2 hr)
- 6 x 1/3 pints of Everards beers
Things to bear in mind:
- This is a working brewery
- Over 18's only
- Please wear appropriate footwear (no heels)
- No food or drink to be taken into the brewery
- The tour will leave promptly at the time booked, please arrive 15 minutes earlier than your booked start time.
When you spend £60